Michele Zappavigna-Lee BA,BSc(Hons)
Research Interests:
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Michele Zappavigna-Lee is a second year PhD candidate in the Language and Knowledge Management Research Laboratory. She has an interdisciplinary background, with a degree in Arts, majoring in English and Semiotics, and an honours
degree in Science, majoring in Information Systems and the History and Philosophy of science. Her thesis seeks to elicit tacit knowledge from IT professionals in organisations through linguistic analysis and develops a model of
under-representation in discourse. Her other research interests include the following:
Systemic Functional Linguistics and its application to information systems and knowledge management research
Tacit knowledge in science
The role of discourse analysis in assessing information systems
Organisational semiotics
Eliciting tacit knowledge from spoken discourse
More generally, she is interested in the ways research methods from the humanities can inform Information Systems and Knowledge Management research.
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Publications:
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Zappavigna-Lee, M., & Patrick, J. (2004). Eliciting tacit knowledge from spoken discourse about requirements analysis. Paper to be presented at Australian Conference for Knowledge Management & Intelligent Decision Support, Melbourne.
Zappavigna-Lee, M., & Patrick, J. (2004 in press). Tacit Knowledge and Discourse Analysis. Encyclopaedia of Information Science and Technology. Idea Group Inc., Hershey, PA, USA
Zappavigna-Lee, M., & Patrick, J. (2004). Eliciting tacit knowledge from spoken discourse. Americas Conference on Information Systems. New York
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Zappavigna-Lee, M., & Patrick, J. (2004). Literacy, Tacit Knowledge and Organisational Learning. Paper presented at the The 16th Euro-International Systemic Functional Linguistics Workshop, Madrid.
Abstract [PDF]
Zappavigna-Lee, M., O'Donnell, M & Whitelaw, C. (2004). Inter-coder reliability and process type. Paper presented at the The 16th Euro-International Systemic Functional Linguistics Workshop, Madrid.
Abstract [PDF]
Zappavigna-Lee, M., Patrick, J., Davis, J., & Stern, A. (2003). Assessing Knowledge Management Services through Discourse Analysis. Paper presented at the Seventh Pacific Asia Conference on Information Systems, Adelaide. pp 523-540
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Zappavigna-Lee, M., Patrick, J. & Stern, A. (2002) Knowledge Management as Social Semiotic: discourse analysis as a a measure of quality. The Role of Quality in Knowledge Management (eds.) Burstein F. & Linger, H. Kew: Australian Scholarly Publications. pp 55-72
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Patrick, J., Palko, D., Munro, R., & Zappavigna, M. (2002) User Driven Example-Based Training for Creating Lexical Knowledgebases. Australasian Natural Language Processing Workshop, Canberra, Australia, pp 17-24
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Partick, J., Palko, D., Munro, R., & Zappavigna, M. (2002) Inferring Semantic Structure from Format. Digital Resources in the Humanities (ed.) C. Cole, Sydney
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Creative works:
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Photographs
Hinemoa - a collection of digital images
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